Shipping



The Christmas delivery deadline for the "Create Your Own Flavor" and "Personalize Best Sellers" collections has passed. The soonest these collections can ship with standard 2nd day shipping is January 5, 2015.



Please read the Shipping Section Carefully! Shipping Ice Cream & Gelato is a delicate process!

  • All Sampler Pack orders placed before Noon CST are available to ship that day.
  • Please choose your delivery method and use the Delivery Date selector tool during checkout to choose your delivery date.
  • If you Create A Flavor or order Party Cups it will be three business days before we are able to ship your order.
  • We pack your order with enough dry ice to last well into the evening on the day when it is expected.
  • We ship via UPS and do not require a signature for delivery.
  • We do not deliver on Sundays or Mondays.
  • Please let your gift recipient know to expect a perishable gift.
  • eCreamery cannot be responsible for damage to unclaimed gifts or incorrect address information.




    STANDARD SHIPPING:

    All frozen items require 2nd Day or Next Day Air Service.

    4 Pints
  • $25 - 2nd Day
  • $45 - Next Day Air
  • $60 - Saturday Delivery


    8 Pints
  • $45 - 2nd Day
  • $65 - Next Day Air
  • $80 - Saturday Delivery


    *Next Day Air & Saturday Delivery are not available to Hawaii & Alaska

  • As each order must be sent in an individual cooler with dry ice there is a shipping fee for EACH order/flavor.


    Order pick-up is available only in Omaha, Nebraska.
    Orders can be picked up at 5001 Underwood Avenue. No shipping fees apply.

    You will receive a tracking email when your order ships, please READ it carefully and inform your gift recipient.
    Please let your gift recipient know to expect a perishable gift. eCreamery cannot be responsible for damage to unclaimed gifts or incorrect address information.
  • We cannot deliver on Sundays or Mondays.
  • We cannot ship on Saturdays, Sundays or holidays recognized by UPS.
  • We cannot ship to PO boxes. Once an order is processed there will be a fee to make changes.
  • We cannot intercept and redirect packages once they have shipped.
  • We ship all packages UPS.
  • We ship only to destinations within the U.S., including Hawaii and Alaska. We do not ship internationally. (Including Canada)
  • No signature is required. UPS will leave the package at the recipient's address and the contents will remain frozen into the evening.
  • eCreamery cannot be responsible for damage to unclaimed gifts or incorrect address information. If the recipients are not available that evening to receive the package, eCreamery cannot be responsible. It is the purchaser’s responsibility to ensure recipients are going to be home on the date of delivery.

    Multiple Orders We’d be happy to help you place multiple orders. Please call us at 866.920.5344 or send an email to thescoop@ecreamery.com.
  • Shipping

    TODAY'S FLAVORS
    Today's Flavors:  Updated daily at noon.
    They may go quickly!

    Ice Cream:
    Omaha's #1 Vanilla, Chocolate, Shark Bait, Butter Brickle, Eggnog, Vanilla Bourbon with Cashew Brittle

    Gelato:
    Malted Milk, Raspberry Smoothie, French Vanilla, Sweet Cream, Bubblegum

    Sorbetto:
    Passion Fruit, Pink Guava, Mango, Lemon

    Address:
    5001 Underwood Ave. Omaha, NE
    (6 Blocks North of Dodge) Yes, this is our ONE & Only shop in the country!


    Store Hours:
    Fri & Sat: 11am to 11pm
    Sun through Thurs: 11am to 10pm


    Phone:
    Local: 402.934.3888
    Online Orders: 9am - 5pm CST Monday - Friday: 866.920.5344