FAQ


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Where can I see a list of all of your flavors?

We have a list of our bestselling 25 flavors in the
Personalize Bestsellers
section. These flavors can be selected by the single pint and each title may be personalized. We ship only in quantities of 4 or 8 pints.

If you are looking for all of the flavors available for a custom flavor, see
Create Your Own Flavor
, step 2.

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Can I have my order arrive on a specific date?

Yes! You can choose the delivery date during Check-out. Some dates require OVERNIGHT shipping as we cannot ship ice cream over the weekend.
RESTRICTIONS: We can not deliver on Sunday or Monday as ice cream can't ship over the weekend.
Saturday Delivery requires SATURDAY shipping.

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Why are all four pints the same in a Custom Flavor?

The smallest batch our chefs can make of one custom flavor is a 1/2 gallon (4 pints). Making less than 4 pints is like baking one cookie at a time instead of a dozen.
It is shipped in 4 pint containers so you can share your creation with others!

If you'd like an assortment, please see our
Personalize Bestsellers
section where you can select 1 pint of a flavor.

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How long before I receive my order?

Please see the
Shipping
page for complete details.

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Iím looking for a particular flavor but I canít find it.

Definitely contact us. We may have access to the ingredient but are unable to offer it because of low demand and storage concerns. We will do our best to research any flavor requests and make it available as soon as possible.

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Iím allergic to nuts and/or eggs, does your equipment process these foods?

Peanuts, other nuts, dairy, soy, eggs, wheat/gluten & other common allergens are used at eCreamery. Although we strive to keep these items separate, it is impossible to guarantee that your eCreamery creation will be free of these ingredients.

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What is included on the packing slip inside each box?

Our packing slip does not include any pricing information. It does have the enclosure message, recipients information, purchaser's information and product details.
FAQ

TODAY'S FLAVORS
Today's Flavors:  Updated daily at noon.
They may go quickly!

Ice Cream:
Omaha's #1 Vanilla, Chocolate, Shark Bait, White Chocolate Peppermint with Chocolate Flakes, Eggnog

Gelato:
Sea Salt Caramel, Chocolate Cake, Cheesecake, Peppermint Stick, Malted Milk

Sorbetto:
Passion Fruit, Pink Guava, Mango, Lemon

Address:
5001 Underwood Ave. Omaha, NE
(6 Blocks North of Dodge) Yes, this is our ONE & Only shop in the country!


Store Hours:
Fri & Sat: 11am to 11pm
Sun through Thurs: 11am to 10pm


Phone:
Local: 402.934.3888
Online Orders: 9am - 5pm CST Monday - Friday: 866.920.5344