Contact Us


SHIPPING TIPS
  • All Sampler Pack orders placed before Noon CST are available to ship that day.
  • Please choose your delivery method and use the Delivery Date selector tool during checkout to choose your delivery date.
  • If you Create A Flavor or order Party Cups it will be three business days before we are able to ship your order.
  • We pack your order with enough dry ice to last well into the evening on the day when it is expected.
  • We ship via UPS and do not require a signature for delivery.
  • We do not deliver on Sundays or Mondays.
  • Please let your gift recipient know to expect a perishable gift.
  • eCreamery cannot be responsible for damage to unclaimed gifts or incorrect address information.

    Please see our
    Shipping
    page for complete shipping details.

    CONTACT US


    866-920-5344
    Live Toll Free Customer Service - To place an order or for questions regarding an existing order.
    Hours: 9am - 5pm CST Monday - Friday
    Email : thescoop@ecreamery.com

    402-934-3888 (No access to online order details)
    Omaha Ice Cream Parlor - For local Omaha store related questions. Please call 866-920-5344 regarding online orders.

    eCreamery.com Headquarters


    5001 Underwood Avenue Omaha, Nebraska 68132


    Concierge Service for Large Volume or Corporate Orders, please email or call for custom quotes.


  • Contact Us

    TODAY'S FLAVORS
    Today's Flavors:  Updated daily at noon.
    They may go quickly!

    Ice Cream:
    Omaha's #1 Vanilla, Chocolate, Shark Bait, White Chocolate Peppermint with Chocolate Flakes, Eggnog

    Gelato:
    Sea Salt Caramel, Chocolate Cake, Cheesecake, Peppermint Stick, Malted Milk

    Sorbetto:
    Passion Fruit, Pink Guava, Mango, Lemon

    Address:
    5001 Underwood Ave. Omaha, NE
    (6 Blocks North of Dodge) Yes, this is our ONE & Only shop in the country!


    Store Hours:
    Fri & Sat: 11am to 11pm
    Sun through Thurs: 11am to 10pm


    Phone:
    Local: 402.934.3888
    Online Orders: 9am - 5pm CST Monday - Friday: 866.920.5344